Privacy Policy

At https://modern-window-upgrade-solutions.trustedstandard.com, also known as modern-window-upgrade-solutions (‘the Company’ or ‘we’), your privacy and the protection of your data are of the utmost importance. This Privacy Policy provides a comprehensive account of our practices for managing personal data in alignment with various global privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy is designed to cover all aspects of our operations, including our websites, applications, services, and products. It’s important to understand that while this policy applies to our platform, it does not govern the privacy practices on third-party platforms, applications, products, or services you may access via links from our platform, each of which has its own privacy policy.

Our Privacy Policy addresses interactions with us in various capacities: as an authorized user of our applications and services, when visiting our websites that are linked to this Privacy Statement, during engagements with communications from us such as newsletters, emails, calls, or texts/SMS, and more.

We collect a range of Personal Data to deliver our services effectively. This includes but is not limited to:

  • Account Information: Your user account details that help us manage your relationship with us.
  • Payment Information: The data required to process payments for our products and services, which may be collected directly or through our trusted payment partners.
  • Financial Information: Details related to financial transactions that ensure accurate billing and service delivery.
  • Purchase Information: Records of your purchases, which help us provide ongoing support and relevant updates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device to enhance user experience.
  • Location Data: Information on your physical location where necessary to provide geographically relevant services.
  • Feedback: Your input and comments that assist us in improving our offerings.
  • Social Media Information: Details derived from social media platforms when you interact with us there.
  • Product Information: Information about the products you use or are interested in, enabling us to tailor our services to your needs.

This data is collected through a variety of means, including direct user input, interactions with our services, and automated technologies like cookies. Additionally, we may receive Personal Data from third parties, each subject to their own privacy practices.

Our website uses cookies to enhance the user experience, streamline processes, and gather analytics for continuous improvement. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage these non-essential cookies through our dedicated Cookie Manager tool.

We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or after the applicable retention period has elapsed, we take steps to delete or anonymize it securely.

The protection of your Personal Data is a priority for us. We have implemented organizational safeguards and security measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and the selection of secure third-party processors.

We recognize the importance of protecting children’s privacy. Our services are not intended for children under 18 years of age, and we do not knowingly collect Personal Data from children in this age group.

As a data subject, you have a number of rights under various privacy regulations, depending on your jurisdiction. These rights include accessing your Personal Data, requesting rectification or erasure, limiting processing, portability of data, objecting to certain types of processing, non-discrimination for exercising your rights, and the ability to file appeals or complaints. To exercise any of these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated by posting a new version on our website.

For any inquiries, unsubscribe requests, or data-related questions, you can contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.